In the recent past, several Kenyans have been complaining about frauds they have experienced while dealing with various banks. Well, Cooperative Bank of Kenya is not new to such scandals. Or is it?
In what seems to be another big scandal to have been recently reported, Cooperative Bank has left Kenyans’ tongues wagging after sweeping clean an account belonging to one of their clients.
A lady identified as Diana Gachanja has taken to social media to cry foul after the Gideon Muriuki-led bank illegally removed Kshs. 1.5 million from her late father’s account.
The lady who is now crying for help says the bank has been taken her round in circles while trying to follow up on the issue.
The evidence shared by the lady shows that the bank has clearly refused to take responsibility on the whereabouts of the money.
“Kindly I need help. Cooperative Bank removed 1.5M KSH illegally from my late father’s account. They have refused to take responsibility of the whereabouts of the money. They have taken me round in circles for ages but it’s now evident this blatant fraud. Where is the law?” Diana tweeted.
In 2005, Cooperative Bank removed 1.5M KSH illegally from the late Nganga Gachanja’ s account.
Years later, his daughter wrote to Coop Bank demanding to know the whereabouts of the funds.
The Bank responded that they released the funds to Public Trustee back in 2005 and that they kept no transactional evidence to prove that.
They advised her to follow up with the office of Public Trustees.
After a thorough scrutiny of the documents from the date the Bank said they sent the money to the Public Trustee, no such a record was found.
Diana who is now tired with the frustrations the bank has taken her through has asked Kenyans to be careful while dealing with Cooperative Bank.