The National Transport and Safety Authority (NTSA) has suspended the operator licence of Super Metro Limited.

NTSA in a statement issued on Thursday, March 20, 2025, said that Super Metro will remain suspended until the company complies with the Public Service Vehicles Regulations and other set conditions.

The authority further warned the members of the public against boarding the vehicles belonging to Super Metro.

Traffic police officers have also been directed to impound vehicles belonging to the Company found operating contrary to the suspension.

“This is to notify the Public that the Authority has suspended Super Metro Limited’s operator licence until the Company fully complies with the Public Service Vehicles Regulations, 2014 and other set conditions,” the statement read in part.

“Members of the public are cautioned against boarding vehicle belonging to Super Metro Limited. The Traffic Department is required to impound vehicles belonging to the Company found operating contrary to the suspension.”

The authority further cited expired permits, speed-limiter issues, unqualified drivers, and labour-law breaches as the reasons for Super Metro licence suspension.

This comes amid controversies facing the famous city matatu sacco after deaths being reported following the negligence of a section of their crew.

In the most recent incidence, a passenger died after being thrown out of the moving vehicle by the Super Metro crew following a disagreement over a Ksh30 bus fare.