Tourism and Wildlife Cabinet Secretary Rebecca Miano has called on heads of Kenya’s regulatory authorities to become visionary leaders who drive innovation and national progress. Speaking during a dinner held for CEOs of regulatory agencies at the Eka Hotel in Eldoret, Miano said regulators must go beyond enforcing rules and focus on shaping the future through smart, people-focused leadership.
The event, attended by senior government officials including Chief of Staff and Head of Public Service Mr. Felix Koskei, principal secretaries, and leaders from various regulatory bodies, provided a platform to reflect on the evolving role of regulators in Kenya’s economic and social development.
“Though seldom acknowledged, the effectiveness of regulators determines the pace of economic growth, levels of trust citizens gain in government services, and ultimately our global competitiveness,” Miano said in her keynote address.
Drawing from her own experience as former CEO of the Kenya Electricity Generating Company (KenGen), Miano shared practical leadership lessons. She emphasized that a clear and well-communicated vision is key to driving performance. “At KenGen, our mission to ‘light up Kenya sustainably’ guided every decision—from geothermal investments to community engagement,” she noted.
She encouraged agencies to regularly revisit their strategic plans and ensure alignment with national development frameworks such as the Bottom-Up Economic Transformation Agenda (BETA) and Vision 2030. “A leader with a poorly communicated set of goals and objectives is like a bee bereft of the skill of collecting nectar,” she said, drawing laughter from the room.
Miano also highlighted the need for stakeholder engagement, urging regulators to stay connected to the people they serve.
“At KenGen, we held annual public forums to listen to communities affected by our projects. It worked magic for us,” she said.
She stressed the importance of technology in modern regulatory work, citing the potential of artificial intelligence (AI) and data analytics in enhancing efficiency and transparency. “Imagine a system where the Kenya Revenue Authority uses AI to detect tax evasion in real time or the Capital Markets Authority flags insider trading automatically. The possibilities are endless if we dare to dream,” she remarked.
While technology is vital, Miano said it must be matched with strong human capital. She urged agencies to invest in talent development through leadership programs and partnerships with institutions to equip staff with the skills needed for the future.
“Encourage innovation through sandbox models that allow safe experimentation,” she added. “And always benchmark your practices against global standards.”
In her closing remarks, Miano emphasized the need for humility, professionalism, and integrity in leadership. “Surround yourself with diverse thinkers. Encourage dissent—it sharpens decisions. And never underestimate the power of listening,” she said.
