The government is embracing artificial intelligence and smart data as transformative tools to redefine the future of tourism, Tourism and Wildlife Cabinet Secretary Rebecca Miano announced during the ongoing World Governments Summit in Dubai.
Speaking during the ongoing World governments summit in Dubai, Miano emphasized that technology is no longer optional in the rapidly evolving travel landscape but central to building a resilient, inclusive, and globally competitive tourism sector.
“By leveraging AI and smart data to personalize the visitor experience and moving beyond talk to action with low-carbon solutions for conservation-led tourism, we are ensuring our local communities are the primary beneficiaries of the tourism value chain,” said Miano.

According to the Cabinet Secretary, artificial intelligence is already opening new possibilities for the sector, from predictive analytics that help stakeholders understand travel patterns to intelligent platforms capable of tailoring itineraries based on visitor preferences.
“Truly, the world has majorly shifted — mass tourism is making way for purpose-driven travel, and Kenya is leading this charge,” she noted.
Miano made the remarks during a panel discussion at the Future of Tourism & Destination Global South forum alongside her Lebanese counterpart, Hon. Laura Lahoud, where she outlined Kenya’s roadmap toward a digitally-forward tourism ecosystem.
Beyond enhancing visitor experiences, smart data is set to strengthen conservation efforts by enabling real-time monitoring of ecosystems, improving park management, and supporting evidence-based decision-making. This approach aligns with Kenya’s longstanding commitment to ensuring that conservation and economic development go hand in hand.
At the sidelines of the summit, Miano also held a strategic bilateral meeting with the newly appointed UN Tourism Secretary-General, H.E. Shaikha Al Nowais, where they explored areas of cooperation in advancing sustainable tourism.
“As we congratulate H.E. Shaikha Al Nowais on her new role, Kenya looks forward to strengthening our partnership as we seek to upscale the tourism sector’s future workforce, attract more investments, and collaborate with other UN-led agencies and international organizations,” she said.
With destinations worldwide competing for digitally savvy travelers, Kenya is positioning itself at the forefront of innovation.
“The Global South is no longer a passive player; we are the new frontier of authenticity and innovation,” Miano affirmed.
As the country advances the Magical Kenya vision, the integration of AI and smart technologies is expected to drive smarter marketing, unlock new economic opportunities, and ensure that tourism growth remains sustainable, inclusive, and future-ready.









