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Why 28 Staff Were Fired From Safaricom

by Yahil Felix

In the year ending March 2021, Teleco Company Safaricom PLC fired 28 of its staff over various fraud related allegations.

This was an increase compared to 16 dismissals in 2020.

According to the company’s latest sustainability report released on Wednesday, it indicated that 36 investigations were conducted into the alleged fraud and made 28 dismissals.

All the same, 19 employees were warned. One of the cases was forwarded to government agencies for further action.

Most of these cases, 22, involved data privacy while eight was breach of policy and four SIM swap and two cases of asset misappropriation.

The Teleco Company has said that it has established fraud management team specializing in analytics, customer awareness and process reviews to drive safety of its clients.

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Data protection has become a vital area since the government instituted rules restricting the State and companies handling information from misuse, imposing a fine of up to 5 million or one percent of annual turnover for corporations.

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